Repair service


... in Germany & Austria

Defective Ground Zero devices from Germany and Austria will be repaired directly at our head quarter in Egmating.

Send your device with the necessary stamp and a accurate package to:


Ground Zero GmbH
Erlenweg 25
85658 Egmating, Germany


Please add an exact error description as well as a copy of the sales receipt to your device.

Please note that we cannot accept freight-collect packages!


... Worldwide


Defective Ground Zero devices from all other countries will be repaired at the head quarter of the countries distribution.
You can find all worldwide distributors at the "Where to buy" section.
If your country is not listed, please contact us using the contact form.